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Map 32852 Valle Road, San Juan Capistrano, CA Today 9-8pm (833) 315-8887
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Home / About Capistrano Mazda in San Juan Capistrano, CA / Capistrano Mazda customer reviews in San Juan Capistrano CA

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Capistrano Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

1214 Testimonials
5 out of 5 stars
5 star
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4 star
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Rick was very helpful and made the experience smooth and enjoyable. His knowledge of the vehicles and causal personality made leasing this car a great experience.
timtruett1
2021-04-03
Rick made the entire experience of leasing my new car a real dream! He was so nice and made the entire process really simple and easy - thank you!!
nataleeh
2021-04-02
All staff and management are professional, knowledgeable and easy to work with. The facility is great and they believe and practice excellent customer service both the sales team and service team.
johnves
2021-04-01
Excellent Service, I appreciated the details provided by the service tech video on findings - it was the clearest and best summary I have ever received!
cathymnunez
2021-04-01
I had an easy and really great service experience. My service advisor, Hugo Diaz, was very efficient and professionally friendly. He took notes of the issues that I asked to be checked and arranged a loaner car. My car was finished quicker than I expected.
risa.koppel
2021-03-31
Thank you so much for being so quick and efficient. Serviced my car and solved issues found Cyrena knocked it out of the park again
mhohara
2021-03-30
Cyrena was amazing! I blew a tire on the freeway and almost crashed my car. She took care of me when I was frazzled. She was caring, attentive, and helped me in a scary situation. She was professional, knowledgeable, and so easy going. I live in Los Angeles, but I will certainly come back down here to get my service moving forward. Mazda is lucky to have her on board! Thank you so much!!!!!
SCOHEN5
2021-03-29
Hello I had great service from Diego. I had 3 visits to your dealership . I purchased on a day Diego was off and his partner Marcin assisted. Marcin was helpful but before I left your lot I noticed scratches on my brand new car . Marcin confirmed I can get a free buff on my car following weekend , he would call me next day . That call never came , I called got his VM , once again he did not return my call. Diego checked in with me , I explained what Marcin promised . He said he would remind him and service dept to call me . That was one week ago,. No call back yet from anyone . I would like my new car buffed due to scratches on it before I left the lot. Thank you Lory... More
loryremillard
2021-03-29
Ever since I purchased my car in 2019, the service from Capo Mazda has been consistently great! Cyrena is always so kind and friendly, the appointments are so easy to make online, really couldn't ask for a better experience. Thank you so much!
jordan73
2021-03-29
Salesman Diego was Awesome, he was polite, accommodating and put up with my craziness. AJ Finance manager is wonderful too and was more than willing to work with me. I would totally recommend them
e.deacon
2021-03-29
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32852 Valle Road, San Juan Capistrano, CA 92675
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Sales: (833) 315-8887 | Hours
Service: (833) 315-8887 | Hours
Parts: (833) 315-8887 | Hours

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CX-3
CX-30
CX-5
CX-9
Mazda3
Mazda6
MX-5 Miata

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