We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Capistrano Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
I had been in touch with a few other Dealerships much closer to me and the SJC Dealer was the only one that was patient, friendly and most of all willing to stay in touch. I knew I wanted a new SUV and after my research I knew it had to be a Mazda. During the COVID-19 scare money was tight. So, My Sales Rep. didn't give up on me and found me just what I wanted. When driving up from Oceanside to the Dealership I was very impressed with beauty of the Dealership (ok, I'm a girl, we all know girls like clean and shinny things)... But, once I met my Sale Rep. Whitney in person this Dealership won me over. Whitney greeted me with a smile (even if it was under a mask) and we hit it off. She had the perfect CX5 sitting out there waiting off me. Cleaned and sanitized ready for me to test drive. And of course that test drive got me signing at the dotted line. Oh and of course Thanks to Tom (manager) and the finance (Paul) was quick and harmless with a laugh or two. Thank You very much all of you!!! Anita Bradford... More
Excellent buying experience!! No pressure environment. Easygoing. Forouz is amazing, very patience, kind and professional. Everyone is friendly and respectful. Thank you for making the difference.
I requested a quote online! It was super simple and easy. When I walked in I felt very welcomed. Over all great experience And I love my new car
The BEST buying experience!! Easygoing, no pressure environment. Great deals available here! This was our second purchase and Marcin is as good as it gets!
Best Service ever! everyone in the service department acknowledged me with welcoming smile and hello right away, a lot of nice attention. Made me feel like family!
Capistrano Mazda is a “Top notch dealer”. Very impressed with their people an there dealership. Why go anywhere else... Great price, great service, great people!!!
Entire team is fantastic. Service is always complete and they have a life long customer fir sure. Lou, Cyrena and Hector have been a joy to work with.
Would like to Thank Cyrena in service for her excellent customer service. She made everything fast and smooth for my service! I will continue to use your dealership, Thank you, L R
Cyrena is always welcoming and super friendly and always goes above and beyond to help. she is one of the nicest service agents at the dealership
She did a great job. Thank you for all of your wonderful work. The wait was great. Area clean and beautiful. I will be back.