We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Capistrano Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
The salesperson, Rick Katz, was very attentive, very informative, very professional and very accommodating. He took the time to explain all elements of the transaction and all features of the vehicle.
Purchase was super easy and never felt pressured to buy. They were quite accommodating with the test drive. I'm loving my new Mazda Cx30
Great service! On time, gave me a loaner which was unexpected, finished quickly, and no surprises with service or billing. I was very happy with the whole experience.
The folks at the Capistrano Mazda dealership have always been professional and helpful. We are always satisfied with the service they provide us. Our service writer, Ms. Alex Hernandez, was very accommodating. Thank you. Frank & Connie Fossati Two-time Mazda owners
When I first came to Forouz, I was not looking to purchase or lease. I was just looking to test drive a used Mazda 6 to see in which direction I wanted to go (finance or lease new). Forouz came out of the gate with a great attitude, super attentive and very knowledgeable. The day we went in happened to be my birthday and guess what, she made it happen for me and my family. We walked out with a brand new Mazda 6 as me and my wife could not have been happier. Now we have an issue with my wife'scurrent vehicle and Forouz is helping us get through within the last month and we look forward to her help as it is always pleasure working with her. We can't wait to see what they can help out as Capo Mazda in general has been a great experience. Highly recommended.... More
Cyrena and Whitney are friendly, efficient and helpful. They worked hard to make purchase and servicing of my car easy. I would recommend them highly!
My car was taken to the dealership due to a possible coolant leak. Mazda called me and told me the entire engine had to be replaced and that it was a problem with Mazda. They did not elaborate, but said Mazda would pay for everything. The car was at the dealership for at least a month, but they offered to give me a loaner, but I had another car I could use so I didn't need it. They called me weekly and kept me informed.
Sales rep gave us a good price over the internet, and then helped us get a test drive, taking care to ensure the car was clean and safe. Knew the car, knew to take care during this strange Covid-19 time. Low key and knowledgable.
Cyrena was my advisor and she was amazing! Very warm and friendly and went above and beyond with services she provided! I will be returning and this is the place to have your Mazda serviced.
1. Very relaxed and "no-pressure" atmosphere. 2. Great negotiation process that was quick and easy. 3. Very transparent and honest purchase experience. 4. Did not try to add unnecessary dealer fees. 5. Very clean and well organized dealership. 6. Very attentive to our needs.