We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Capistrano Mazda is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
I had been researching crossovers, in the market for a new vehicle, Capistrano Mazda was most definitely the most amicable, fair, and welcoming. I couldn't be more pleased.
From start to finish, our new 2020 MY Mazda6 Grand Touring purchase experience was smooth, fast, easy and fully met our expectations. Firstly, we had to find the interior color (sand) that we wanted. Capistrano Mazda found it, transported from an ally dealer and made it available for us quickly. Secondly, the purchase price included all available discounts and incentives, which was reassuring. Thirdly, Capistrano Mazda delivered the vehicle to our home in great condition and with timely precision. Overall, we could not have been more delighted with our purchase experience. Kudos to all the good folks at Capistrano Mazda for a job excellently done.... More
Thanks to Cyrena and Hector for job well done. Purchased and installed wipers for Mazda RX8, and replaced battery under warranty on same. Cordial, quick an efficient.
I used a lease broker and everything was ready to go when I got there. I did have to wait a while because the previous customer was late. The only suggestion would be to have the finance paperwork complete and ready for signature. I will definitely recommend Capistrano Mazda.
Totally awesome. Best experience when buying a car I have ever had. Great people from top to bottom. I would recommend this dealer to anyone.
I was very pleased with all the assistance provided by sales team during my recent car purchase experience. From the sales team to the finance manager, it was very easy to communicate my expectation and understand the financial contract that was agreed upon.
We took our SUV into Capistrano Mazda (where we originally bought the vehicle) for the 50K service and as always, they took care of us. Alex did a great job keeping us informed and the service crew did everything that needed to be done.
Rick was very friendly and very helpful. While negiotiating the actual price is never fun, it was much better than what I've experienced in the past at other dealers, and overall I left with a good vibe. The process, and the pricing in particular, was honest and upfront, with no hidden fees or other tricks like you might find at other dealers. I would definitely buy a car from Rick and Capistrano Mazda again.
The people are very helpful and friendly. Cyrenna greeted us and thanked us for being on time for our 9am appt. She made us feel that our car was in good hands. Thank you!
I absolutely adore all the wonderfully friendly staff I have dealt with through the years you have been in San Juan Capistrano. Thank you for your kindness and professionalism ‼️We are a Mazda family. We own two right now. We have even toured the factory in Hiroshima, Japan!!