Professional, knowledgeable, and always go out the way to accommodate me and my vehicle. They always have an appointment that's fit to my schedule, no matter what day of the week.

All was excellent No A a a a a a a a a a a

They went above and beyond, very pleasant experience.

What a pleasure it was buying my car at Capistrano Mazda!! Everyone was warm, friendly and helpful. Rick Katz made the whole experience of purchasing my vehichle fun and seamless. I really have never had such a relaxed and informative experience when purchasing a vehichle in my life such as this. Rick was helpful in understanding my needs for a new car, and he foubd the right match for what I was looking for and my budget. I would highly recommend Capistrano Mazda and asking for Rick to assist you when you are ready for a new set of wheels!

AJ was outstanding. He was knowledgeable, a good communicator, and empathetic. I felt like he had our best interests in mind.

Excellent experience buying my new used 2020 Mazda CX-5 Grand Touring Reserve! Emon was quick to reply to my inquiry email. When I got there, Rick was very friendly, answered all my questions, and didn't try to upsell me on things I didn't want. He went above and beyond showing me all of the features and took the time to get her all set up to drive off the lot. I would highly recommend Rick and Emon next time you are in the market for a new car!

I recently traded in my 2016 Mazda 6 for a 2026 Mazda 3 Sport, and it was hands-down the most enjoyable car-buying experience I've had — and I've bought a lot of cars. It ended up being a last-minute decision since my old car needed too much work, but the team made the whole process feel easy and stress-free. Forouz was the absolute highlight. She was friendly, knowledgeable, and clearly focused on doing right by me rather than just making a sale — she felt more like a friend guiding me through the process than a salesperson. The manager was great too; even in our brief interactions, I felt genuinely valued as a customer. I was really pleased with my trade-in value, and the extra $500 off for trading in a Mazda (staying in the Mazda family!) was a nice bonus. We financed through Mazda and got a better rate than our own credit union offered, which was an unexpected win. I was there for several hours, but that was due to my own scheduling and needing to coordinate with my husband — not any fault of the dealership. They even had snacks on hand, which I really appreciated since I hadn't had breakfast yet.

I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, Paul (Finance Manager) worked directly with my credit union and was able to secure a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and Paul for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car!

I had a great experience working with Otto Cedeno at Capistrano Mazda. Before I came in, Otto took the time to answer all my questions and sent me a video of the Mazda CX-50 Hybrid so I could get a better look at it. He also provided me with all the vehicle details, warranty information, and the CARFAX history report, so I had everything I needed to make an informed decision. Since it was close to the end of the month and the car was going to be reevaluated for a possible price reduction, his manager, Tom, agreed to honor the anticipated $500 reduction early, which I really appreciated. When I decided to see the car in person, Otto came in on his day off to meet with me. He was very patient while I test-drove the car, reviewed the pricing, and worked through the financing process. Otto was helpful, friendly, and never made me feel pressured or rushed. I ended up purchasing a certified pre-owned Mazda CX-50 Hybrid with fewer than 6,000 miles on it, and its first scheduled maintenance had already been completed. It had previously been used as a dealership loaner for only a couple of months, so it was basically still new. I originally thought I would only qualify for a 4.99% APR through SchoolsFirst because the car was considered used. However, the finance department worked with my credit union and was able to get me a 4.59% APR because it still qualified as a new vehicle for financing purposes. The entire experience went smoothly, and I drove away feeling confident, excited, and like I received a great deal. I absolutely love my Mazda CX-50 Hybrid! Thank you, Otto, Tom, and the finance team for going above and beyond and making this such a positive experience. I would definitely recommend Otto and Capistrano Mazda to anyone looking for a car!

This was the best dealership experience I have ever had. The service writer, AJ, was fantastic. I will highly recommend this store to family and friends.

It’s always an enjoyable and seamless transaction with Marcin and Capistrano Mazda. We chose to drive 500 miles to get our new Mazda because of our many positive experiences with their team. Marcin is amazing!