Customer Testimonials
I recently bought a new car and Marcin was extremely helpful and easy to work with during the purchase process.
Terrific Mazda dealer. I just got my 3rd Mazda SUV and was very happy with how Diego, the sales exec, handled the process from test drive to negotiation to delivery. All straightforward and transparent. And finance person was easy to work with and efficient too. Highly recommend this dealership.
Best service, great staff
I've been taking my car to Capo Mazda since I bought it there 8 years ago. The level of service is always great and I'm confident my car is in the best possible shape. I also appreciate how my service advisor, Cyrena Morena, is always looking out for my best interests.
I bought my CX5 a few weeks back and I love it. This is a great dealership that has an excellent selection of models, and their sales and finance team, is top notch. I could have bought my car at any other Mazda dealership, but I liked the way that I was greeted when I walked in, and Diego is very friendly and knowledgeable about the vehicles; he made buying my car, easy. John, the finance manager was able to qualify me for a lower APR than my pre-approved bank loan, which saved me lots of money - yay! I ...
Otto is a good guy and the process was very straightforward. I was debating amongst 3 different colors for a 24 Miata and he had all 3 cars ready for me to see in person and honored the agreed upon price. You can trust this place for a smooth buying experience with honest salesmen that are not trying to nick and dime you.
We love Firouz! She’s so caring and patient and makes sure you’re 100% satisfied with your purchase. The whole team at Capo Mazda makes the buying process fun, quick, and easy. Also, Lou and his service team are also great to work with. I can’t recommend Capo Mazda enough.
AJ is a wonderful service advisor. As expected another great service by Mazda Capistrano. Love the video update by the mechanic
Great experience!
The service department actually cares about our driving experience and all the service advisors actually drive Mazdas so they can relate and know what I’m talking about.
I’ve been coming to capo Mazda for years. Forouz is the absolute best and always has my best interest at heart. She even considered my previous lease and helped me make the best decision for me and I could not be happier!! Big Thanks to Forouz and to the capo Mazda fam!
Rick Katz and the folks over at Capistrano Mazda are the best in the business! I saw a deal online, came in, and the deal was made. It was that simple. No back and forth, no hidden fees, no wasting my entire afternoon. Rick Katz is the absolute man. Rick has 20+ years in the automotive industry and it shows. With his product knowledge, winning attitude and charisma, he could sell me a beach house in Ohio. If you are looking to get into a new vehicle, you MUST visit Rick Katz and Capistrano Mazda.
We had a wonderful car buying experience at Capistrano Mazda. No preasure sale, knowledgble about their car line, absolutely the best deal. We bought Volkswagen, same ownership a number of years back and again, same quality experience from the same group. Can't say enough good things about Capistrano Mazda's Sales team, General Manager and Finance Manager. Cheers The Smith Family
This is our fourth lease from Capistrano Mazda. Every experience has been very positive and pleasant, without any high sales pressure. They always get us the best possible deal, and we have been extremely happy with the quality of Mazda autos. Recently we worked with Shannon who was extremely friendly, very professional and accommodating. She even came in on her day off. The manager’s Tom and Moe were also very helpful in negotiating a good deal.We will continue to purchase in the future from Capistran Mazda and highly recommend this dealership.
Capistrano was overall very courteous in my search for a new CX-5. While I did not ultimately purchase from Capistrano, Forouz was very friendly and responsive over email/text providing answers for every question I had. Wouldn't hesitate to reach out to them if you were in the market for a Mazda.
I cannot recommend this dealership and Otto highly enough! After months of frustrating experiences with other dealerships where I dealt with bait-and-switches, refusal to answer basic questions, last minute price changes, and misleading practices — I finally had a smooth and transparent experience here. The price we discussed over the phone was the exact out-the-door price. No hidden fees or games. Every option was clearly explained, and there was absolutely no pressure throughout the process. This was as easy of a process as buying a laptop. Otto truly went above and beyond to ensure everything went as smoothly as possible. When ...
Was here with a friend who was looking to buy.Shannon is absolutely fantastic. Very personable, not pushy, took the time to show her the various styles of the cx-5, NOT PUSHY AT ALL. My friend felt so comfortable she decided to buy on the spot. Great deal, MO and the owner came over and introduced themselves and were very personable. This is the way to buy a vehicle!
Awesome dealership. We drove all the way from Los Angeles to this one because of the deal we got. Marcin made the whole process a breeze and we drove off with the exact car we were looking for at a great price. Paul the finance guy explained all the financials clearly and made sure we got the best options at the best price possible. No hassle sales at this dealership. If you're in the market for a Mazda this is the place to go, ask for Marcin!
Otto took care of us at Capistrano Mazda! I am over the moon with my "new" certified pre-owned car. He was so thorough during my test drive and made sure that I was able to check out all the features before I made my decision. The whole process was quick and headache free! I felt taken care of. After the papers were signed, Otto went step by step through all the safety feature configurations and Car Play so I felt confident leaving the lot. My parents are repeat customers at this dealership and now I see why. Great ...
I wanted to take the time to give a 5 star review for Rick Katz at Capistrano Mazda - a truly excellent salesman who stood out in my arduous search for a vehicle, and dealing with plenty lacklustre experiences before I came to Capistrano Mazda. Rick is incredibly knowledgeable, friendly, professional - an all around great guy who will go the extra mile to make sure you are making the right choice.
I recently purchased a 2025 Mazda CX Premium Turbo from Capistrano Mazda. Car buying can be both frustrating an intimidating. Not so with these fine folks. Miles, Forouz and the entire staff at Capo Mazda made the process so easy. Most of the car buying was done on line, so I knew before hand what to expect. Miles Brandin (owner) sent me detailed information and options so I could take the time to choose the right one for me. When I arrived at the dealership, I was greeted as if I was a family member. Who does that? Capo Mazda does!. ...
Very professional, honest, attentive & kind. Perfect service - above & beyond. Thank you!
This was the best car experience my husband and I have ever had. Rick was amazing to work with. Everything was upfront and there wasn’t any hidden or added on dealer cost. Just car price, tax license and registration. Paul in finance was also great to work with. He made everything easy and fast. Thank you Rick and Paul for making this a wonderful experience😃
Very good experience. After getting a jump thru Mazda Roadside Service (covered under warranty), I was able to get a same day appointment with Capistrano Mazda, for a battery check. It was found that I had a bad battery and it was promptly replaced (covered under warranty). Good job by service advisor AJ and a free car wash too !
Just spent the weekend here not knowing which car I really wanted to end up with. Our sales associate, Rick, was so helpful in being patient on me deciding! Even when I was looking at other dealerships. I ended up choosing a Mazda CX-5 and I love it! I had an amazing experience at the dealership and would recommend anyone looking for a new car to come down to this location!
Just purchase a vehicle with Marcin he was straight forward and helpful!
I love this dealership! My spouse and I came here after having a horrible experience at a different Mazda dealership. I was honestly terrified of buying another vehicle. I chose Capistrano Mazda because of their high ratings - they appear to be one of the highest rated Mazda dealerships in Southern California. The reviews are accurate and my experience here was exceptional! I initially filed out contact information for a car I was interested in, and received a call the following morning before they were even open. I worked with Shannon in Sales and she’s amazing! She made us ...
After visiting several dealerships in Southern California, we were feeling disheartened by the lackluster and pushy experiences we encountered. My significant other was so put off that he suggested postponing our purchase of an MX-5, which we were buying purely for enjoyment. Knowing how much he truly wanted the car, I decided to explore further options and came across Capistrano Mazda, which had the exact limited-edition MX-5 we were searching for. I reached out through their website, and Otto Cedeno responded almost immediately. From the start, Otto was incredibly helpful, courteous, and refreshingly genuine—qualities that are all too rare ...
I just purchased my new CX90 phev with Otto and I love it so much! We recently extended our family with a new baby girl and needed a new, bigger car to fit everyone. Otto was so amazing at helping us pick out the perfect vehicle for us. He’s so knowledgeable and so kind. He never pushed us to make a decision and answered all of the questions I had. If you’re in the market for a new car, I HIGHLY recommend reaching out to Otto!! ❤️❤️
My experience buying a new CX-5 couldn’t have been any better! Emon in sales was very helpful and low pressure. He worked with me to put a hold on the car that I wanted and got me a great deal after I didn’t qualify for any of the Mazda discounts mostly over text/phone. He was also patient when I forgot my title on my trade in and helped make arrangements for the dealer to get me a replacement right there. Also got a better offer on my trade in than CarMax and Carvana. Everyone on the team ...
Otto is an outstanding salesman who cuts to the chase, no pressure, no bs, no lying or manipulation or disclosure of hidden fees. He is the real deal, although I was already happy with the deal he presented us. He still voluntarily marked down the price by $300 after realizing the fact that I have a newborn. He was generous enough that he paid for two of my new Mazda keychains and gifted me a $25 gas card. Could not say I would have had a better experience if it weren’t for Otto. He financed me a 2024 CX5 off the dealer ...
My husband and I had the nicest car buying experience ever! Shannon and her team were aces from start to finish. We knew exactly what we wanted so we started the process through the digital showroom and wrapped it up in person. If you aren’t sure what you want, Shannon is amazing and can help! It was a low stress and low pressure day. Great music in the building by the way. My only “complaint” was the parking is a little hidden, so ask for guidance. Of course, they have a ton of cars to choose from which is ...
We had such a great experience and great service at capo Mazda with Otto and Moe, as first time buyers. They took care of our needs and matched us with our dream car. Worth the long drive for great service and attention
Friendly sales and smooth process. Marcin helped us complete our trade-in for a new MX-5, and the whole process was pleasant. He cared about our needs and thought from our point of views. I highly recommend this place.
I was shopping around to get a red 2024 Miata. Calling the San Juan Capistrano dealership was just perfect. Otto answered the phone and helped me all the way from helping me with questions to finalizing the deal. Everybody there was great, polite, friendly, going above and beyond. All around best price and attentive to clients’ questions. Many thanks, Otto, for delivering my car in Santa Monica. Recommended.
Best dealership. Straightforward deals and amazing customer service. Thanks Rick and Moe!
Great communication and upfront pricing. I had scheduled a time to purchase a car at 4pm, unfortunately they sold it before I got there. I understand it's business but would have loved to have some sort of reservation system. Still giving 5 stars due to communication and transparency, no nonsense/frills.
Otto helped us with test drive and the purchase process from a to z. Everyone else at the dealership was courteous and friendly—it was an extremely busy weekend, so Otto offered to have us back to further explain the features of our CX-30 the next day. It was a great, hassle free experience. We are so happy with the car itself as well!! Thank you so much.
Rick, Diego, & John and the rest of the team at Capo Mazda were quite helpful, friendly and never pushy about making a sale throughout the whole car buying process and experience. They were very accommodating and patient with us and gave us the time to make and finalize our decision before pulling the trigger on our new CX-90.
Rick at Capistrano Mazda is absolutely wonderful. I’ve bought 3 Mazdas in the past but Rick’s honestly, patience and kindness far exceeded my expectations. Rick is very knowledgable about Mazda cars he sells, and explains things thoroughly, patiently answering extra questions. I truly appreciate that he is not “hard sell” and doesn’t engage in gamesmanship which I have experienced at other dealerships.
Professional, and smooth process. Rick was a great sales person to work with.
Great car buying experience! After years of being pushed and badgered by dealers, this was such a refreshing experience. We knew which car we wanted, got a quote online, and came and got the car with no hassle and minimal time spent. Our salesperson was Rick, he and the entire team (from manager to finance to car wash) were fantastic to work with. Highly recommend!
Had an amazing purchase experience with Capistrano Mazda. Rick is so easy to work with, and the entire team is A+.
We had a great experience at Capistrano Mazda! Otto Cedeno was our salesman and we highly recommend him! He was patient, helpful and knowledgeable. He went above and beyond as we were getting reacquainted with a manual transmission, and we are so thankful for his understanding and kindness! We are grateful for his help in getting our new vehicle. The dealership itself is also very welcoming and nice inside. Thank you to everyone at Capistrano Mazda for our new ride!
I purchased a CPO Mazda MX-5 with Otto. The experience could not have been smoother. He was quick to respond to all inquiries and we were able to talk thru the deal over the phone rather than in person so I knew I could accept the deal before I arrived. I headed in to test drive the car and sign 30min early but Otto was ready and able to do the deal early. Car prep was immaculate even everything under the hood was steam cleaned to look like new. I was out in 2 hours with minimal time wasted on up-sale ...
I had an amazing experience at Capo Mazda. This is my second purchase with them. Otto Cedeno went above and beyond to take care of me and made sure I got the best deal possible. I wasn’t even planning on buying, but he made a deal I couldn’t refuse. Have had the car several months now and post purchase, the service, care and consideration has been an absolute pleasure dealer-wide.
Just added a **THIRD** Mazda bought from my AMAZING superstar sales gal Forouz!! Again, a flawless purchase… I ordered this new ‘24 Miata from the factory. Forouz is very passionate about Mazdas and a great ambassador for Capistrano Mazda. She kept me very up-to-date on my build-to-order and then its shipping status. She made sure that my delivery and transaction paperwork were enjoyable, efficient, uncomplicated, and per my stated needs. Forouz gives all of her customers a very high level of personal attention, and she is well-supported by her management team at this family-run dealership. I live an hour away from ...
(Translated by Google) I am absolutely obsessed with my new CX-30! Capistrano Mazda gave me a great experience. From the moment I first reached out, my amazing salesman Otto was incredibly helpful and nice. Before I even made the trip up from San Diego, he provided me with all the information I asked for and answered every single one of my questions with patience. His dedication and thoroughness made me feel confident about my decision even before I stepped into the dealership. When I finally arrived at Capistrano Mazda, Otto continued to impress me with his professionalism and friendly demeanor. ...
The customer service was excellent here, especially Rick. I highly recommend visiting if you're in the market for a new or used Mazda.
Great service and great people. Otto followed up with us for about a year as we were planning out our purchase. Great experience overall.
I'm a 22-year-old fresh out of college and I was looking to buy my first car on my own. I started off by going to dealerships like Honda and Toyota but none of them were not able to work with my budget and did not meet my basic requirements for a car such as seat warmers and fuel efficiency. When I went to Mazda in San Juan Capistrano, Rick was very helpful in directing me to the perfect car, a CX-30, which met all of my requirements and was in my budget. I was even able to do an ...
I had a great experience buying my first car at Capistrano Mazda, I didn’t feel stressed at all or overwhelmed because they have such a great team of people and everybody was extremely friendly and helpful. Otto was my salesperson and he did great I recommend 10/10, he bought me a keychain at their small shop since it was my first car and he made sure I took a picture with the bow on the front!! Not only was he friendly he was informative which is the most important, he went above and beyond to get me the best deal....
I'd like to begin with how beautiful and modern looking the dealership is. The open floor plan and tall windows, wooden accents to the interior, and minimalist arrangement gives the place a luxurious and inviting atmosphere. The folks at Capistrano Mazda were friendly and respectful, they make you want to stay. Otto Cendeno was my salesperson, and greeted me as I entered the facility. He was very kind and warm, welcoming. Unlike my previous experiences at other dealerships, I didn’t feel rushed, he was patient and not “pushy”; but at the same time was detailed and explained everything ...
Rick is an amazing, knowlegeable, no stress Salesperson. It was an enjoyable experience and he ensured I get the car I wanted for the price I can afford. Thank you Rick, Tom and the finance team at Capistrano Mazda!
Our family had a great experience here! We bought a new car and traded in our lease. Walmer Landaverde was great to work with and got us in and out within 3-4 hours!
I purchased my new vehicle from Capistrano Mazda. Otto worked with me a length to help me hone in on the perfect trim level and features that were important to me. During the process, I had looked at other dealerships. I chose Capistrano Mazda, specifically, Otto, as he was patient, always available, and quick to respond to all my questions. He showed me many features on the vehicle and how to configure the settings to my liking. I appreciated the low pressure, easy going, attentive process for the buying experience. I am very happy with my choice and glad I ...
Otto cedeno did a great job and was there for us and got us a great price and service. He's the man to see if you want to buy a Mazda!!
I worked with Otto to buy my Mazda and he was fantastic. He was super patient with all my questions and after the sale, he spent a good amount of time sitting with me to show me how to use every single feature. He was never pushy, which I very much appreciate and is the main reason why I went here instead of another dealership.
Me and my wife visited Capistrano Mazda about a week ago to look into the new Mazda CX-50. We had an appointment with Walmer, who helped us out and made the experience so pleasant and easy going. He found the right car for us and he answered every question. He worked with our budget and made us feel like he truly cared about our needs. In addition, the GM Tom was very friendly. We will definitely visit again in the future for our next Mazda.
Just purchased a 2024 Mazda CX 90 Premium Plus. Rick Katz managed the transaction. I have been buying cars for 67 years. I have never had a purchase go as well as this one. Reasonable price, excellent trade in. Rick answered every question efficiently and when he was not sure of one got me someone who was. The owner, Miles Brandon, stopped by just to make sure I was happy. Rick took lots of time to make certain that as a senior driver I was well prepared to drive out into the world. I am the third generation in our family to buy ...
I am thrilled with my new Mazda Cx50 from Capo Mazda! Beautiful car, and an even more beautiful deal! Thank you Diego for your professionalism, your patience, your politeness. Thank you Thank you!
Rick Katz was very personable, professional, and gave us a great experience with Capo Mazda. Cant say enough great things about him and would highly recommend!
Otto was so thorough and a breath of fresh air! He answered all questions we had to get us in the exact car we wanted. A++ person! What a great experience! If you are shopping for a Mazda, Otto is the guy to see at Capistrano Mazda!
After speaking with some of the sales rep, I made an appointment and was met by Otto who was awesome. Very personable and friendly and made this a very stress-free experience. Ended up leaving with my dream car! Would definitely buy from them again.
Very impressive experience! 10/10 service and Forouz is very nice and helpful! I will definitely recommend this dealership.
The best customer experience one can expect from this dealer. Highly recommended.
I worked with 4 OC Mazda dealers and found that CAPISTRANO Mazda was the most aggressive in pricing and really doing everything possible to make the customer happy and make the deal. Their price was $5,000 lower than all the other dealer's best price on a new CX-90. In addition, the team is super friendly and not doing any hard sell tactics commonly seen in the car industry. Special thanks goes to my sales rep named WALMER, sales manager named MOE, and finance manager named PAULY. These guys are all 5 Star and 100% easy to work with.
I had a great purchasing experience at Capistrano Mazda! Our salesman Walmer Landaverde and the rest of his team did a terrific job making us feel comfortable and happy from start to finish. Walmer was also exceptionally helpful and patient with us with every question we had. If you want a Mazda, I recommend coming here!
excellent sales and service...Thank you Otto! Thank you Capo Mazda! Leased CX-5 2 years ago, Great vehicle and Great Service!
We bought our first Mazda yesterday. Everyone at Capistrano Mazda was great. They knew we were short on time and didn’t waste it. Rick was our sales associate. He’s a genuine professional and has a great personality. He showed us clever ways to save money, and spent a lot of time showing my wife all the features and how to use them. Our finance manager was great, and I’m embarrassed for forgetting his name. The best part is the vehicle. We got a CX-90 PHEV and absolutely love it. There’s tons of room for our very ...
Best service department ever!!! I literally bought my lease to stay with their service department!!!
This is my 5th vehicle from Capistrano Mazda /Volkswagen. The Best Service. Thank you Cyrena and Serdar. They make buying and or leasing a car enjoyable.
Pleasant experience, professional folks
Rick assisted my family today to buy a new car and he is by far the best and most knowledgeable sales man to work with. Thank you Rick!
(Translated by Google) Excellent attention from all the staff, especially Forumuz Mirmohisefat and Walmer Landaverde, highly recommended, after going to several agencies, we decided on Mazda for the attention and quality of the car 😊 (Original) Excelente atención por todo el personal, en especial Forouz Mirmohisefat y Walmer Landaverde, super recomendamendable, después de ir a varias agencias, nos decidimos Mazda por la atención y la calidad del carro 😊
This is by far the best car dealer I have been at. From the first moment you get into the showroom, you feel a warm welcome vibe. Walmer Landaverde was amiable and helpful, he guided us through the vehicle-selling process. In the beginning, I was not even considering Mazda, but I decided to give it a try and was nicely impressed by the quality of the vehicle and the high end of the look and feel of the interiors. I'd definitely recommend giving Mazda and Capistrano Mazda a chance to delight you.
I love the service at Mazda especially the communication. I just wish they had fixed the top of the convertable so it could convert, on my Miata 2008 .Everything else is stellar .
Our experience with Otto was awesome. He was understanding of our needs. He made us feel comfortable and he found us the right SUV for our growing family. We highly recommend Capistrano Mazda. There people are top notch professionals.
I absolutely enjoyed having business with this Mazda dealership! I specifically want to mention Otto Cedena for helping me lease my cx-50 and providing excellent customer service. He went over the car and all the features and was very patient. John in finance was also very nice and a delight to work with and was not pushy. Overall a great dealership and excellent experience.
Cyrena is the best at what she does. They always take great care of me and do top-notch work.
I usually do my service visits on Saturday and the crew are always attentive and forthcoming with any needed repairs. I also appreciate that they finish up any work in a timely manner.
They are professional, thorough and dealer pricing is competitive. Constant status updates via text are helpful too.
Marcin Paluch was extremely helpful!
Professional service. The video of the technician walk a round inspection to is great. Very pleased with the service and cost.
Leased a CX30 from Capo Mazda and it was very smooth, leasing consultant "Serdar" was excellent. We're elderly and he was mindful and kind enough to deliver our vehicle next day so we don't have to drive in the dark.
I chose to wait at the dealer for my scheduled service.As always they were very efficient, professional and quick.
It was a pleasure to work with Andrew, who helped me in my quest to buy a Miata. I didn’t end up buying the car, but my experience was great. I highly recommend going to this dealership.
Great experience. Fast and professional.
I love my new Mazda! I had a great experience here. Salesman Otto Cedeno was very helpful working out the logistics. I know we were difficult customers because we had to shop for the car from out of state. He made it easy to pick up the car and begin my new life in California. I love my Mazda 3, it's so much fun to drive with the manual transmission. I'm appreciating the heated seats, moon roof, lumbar support adjustment, and other premium trim features. He showed me how to use all the features like the Apple Carplay and ...
So in love with my vehicle. Capo Mazda helped me get the vehicle that I wanted in the exact color I wanted within 3 days time. Otto and Moe worked hard to make it a smooth process.
I am very happy with my Mazda CX 30, My experience at the dealer was excellent. Diego Blakey treated us very kindly. Offering us something to drink and answering all our questions and the most important thing; the process was very fast. Of course I recommend Mazda San Juan Capistrano 100%
Amazing experience with Mo and Rick! You can tell quality is behind Mazda and Rick was the best, knowledgeable salesman I have ever had!
I am happy with 2 purchases I have made at this Location. They are super nice, efficient, and the best discount I can find in 50 miles around.