Smileage Guaranteed!® at Capistrano Mazda
Ever wonder what that means? Smileage Guaranteed!® is our philosophy to doing business. It means delivering you a quality experience with award-winning customer service every time you walk through our doors. It’s how we strive to deliver all our customer experiences, focusing not just on the big things, but the little things that go a long way.
When you’re shopping for a new car, it means taking the time to listen to what you’re looking for and making recommendations that are best for you, in a pressure-free environment. It means being able to trust that our friendly, experienced sales staff have your best interest in mind, as we strive to be the “un-dealer,” by never charging one penny over MSRP and breaking conventional auto dealer stereotypes. You can even build your own deal online, at any time, from anywhere, with complete transparency using our Online Express Store.
If you’re in the market for a used car, it means giving you the confidence in knowing you made a smart choice with our Priced Right®, fair market, no-haggle pricing along with offering Last Chance deals that are priced below Kelly Blue Book wholesale pricing (just look for the yellow dot on our lot!).
Priced Right® means having peace of mind because you know each one of our pre-owned vehicles are rigorously inspected and reconditioned by certified technicians before they are ever offered for sale to our customers. Plus, you’ll know our best, up-front, fair market price on every pre-owned car before you even visit the dealership. Every one of our pre-owned vehicles are priced against current market conditions using industry leading tools, and can be viewed on every car available, online, at any time.
If you’re looking to sell your car, Smileage Guaranteed!® means transparency through knowing our offer is backed by Kelly Blue Book. Plus, we’ll even make you an offer if your car isn’t a Mazda, and if you don’t buy a new car from us. The process has also been made easier by allowing you to receive an Instant Cash Offer from the comfort of your home.
For our Service customers, Smileage Guaranteed!® means receiving no charge benefits every day, like complimentary alignment checks, key remote battery replacement, flat tire repairs, multi-point inspections, technician videos, and a car wash with every visit. You can even schedule your service appointment online at your convenience and experience brand new models within our loaner car fleet.
We mean it when we say “guaranteed,” and back it up by a 7-Day Exchange Policy on all our new and used vehicles. If you’re unhappy with your purchase, within 7 days, we will exchange it for another vehicle of equal or greater value. Not sure if the car you selected is for you? No problem, take it home for the day, or the night, make sure you feel comfortable with your decision. We want you to be happy and feel confident in knowing that you’ve come to the right place for all your automotive needs.
So if you’re looking for a better way to buy or service a car, come see us at Capistrano Mazda and let us deliver you a Smileage Guaranteed!® experience.