Customer Testimonials
Shoutout to Capoistrano Mazda for another wonderful sales experience, the Sales & Finance team were the best. If you are looking for a new Mazda, Otto Cedeno is the man.
Wonderful and quick Emon was an absolute pleasure to work with. Very knowledgeable, efficient with time and secured a very competitive price. Thank you, Emon!
Hugo and Steven were Very helpful and efficient. They got me in a loaner, car serviced and back in my car in less than a day
AJ was very sweet and had great communication. He explained why I needed each item that I asked about on the estimate page, and also told me a couple of the things could be deferred to my next checkup 5,000 miles from now. He was very thorough and answered all my questions. Very professional.
very polite. very helpful staff. great overall experience. fast service. great explanation of repair need and correction.
the only issue i had was the loaner car I got. It was not cleaned when I got it.
Aj Nestor is the best! Our car battery was dead but he saved our day.
Service Department are always very professional and friendly.
Great customer service. Handled all of my questions, and returned car promptly.
Great service representative!
It’s been a genuinely pleasure doing business with Rick at Capo Mazda. He is professional, honest and works hard to ensure the deal that truly works for both parties, no gimmicks, no pressure, no nonsense.
It has been a genuine pleasure doing business with Rick K. at Capo Mazda. He is professional, honest, and works hard to ensure a deal that truly works for both parties, no gimmicks, no pressure, no nonsense. You simply cannot go wrong with Rick when you are in the market for a brand new Mazda.
Fast and easy Friendly and professional, and also very responsive Would deal with them again in the future
I just purchased my first Mazda at Capistrano Mazda. Shannon Swenson made the entire process seamless. If you don't want to waste time going from dealer to dealer then give Shannon a shout out, let her know what you are looking for and the price, the rest as they say is history. Enjoy !
No pressure. Intelligent and caring dealer. Seamless transaction, everything was quick and easy. Got to the lot at 2:00PM and left in my new car before 4:00PM
Everyone was friendly. I was in and out. Smooth day. AH was super nice and helpful and addressed all concerns.
Simply put all the people I've dealt with are informative, gracious and professional. The end. ??
Had such a great experience! Otto Cedeno took really great care of us! Features of the car were looked over thoroughly, test drive was great, friendly conversation! Would recommend to anyone 🙂
Very professional and courteous staff. I really enjoy the video inspection as well.
Great experience, professional and timely Great experience, professional and timely my vehicle was completed as promised and at the quoted price. Very friendly personnel.
Too expensive compared to other Mazda dealers.
Rick Katz made our CX50 Hybrid pleasant and stress-free. No overt pressure, no games going back and forth which I appreciated as a female buyer. He was professional and forthcoming with what we wanted to know about financial numbers. It was nice doing business with you Rick!
Purchased a CPO 2023 CX-30 and couldn't have asked for a better experience. Otto is truly a class act, and even drove the car up nearly 2 hours to LA to deliver it to me for no charge. A great individual and a beautiful dealership. Could not recommend enough, I really mean it.
Purchased 2 Mazdas from CAPO Mazda. Super friendly staff with great deals (didn’t get haggled). Buying process was easy since I knew what I wanted. Kudos to Shannon for helping the buying process such a pleasant experience. She was so patient showing my daughter with features and how to use them. Will definitely be my first choice when I’m on the hunt for my next Mazda.
They were so good about answering all my questions!! And a car was w a Starbucks card
Took me in right away. Resolved issue the same day. The service department is always a pleasure to work with.
Everyone is always friendly and attentive when I walk in and answers my questions. Being able to get a loaner vehicle is a treat especially since I needed several hours of service to be done. The dealership is always clean. I like the video that the technician records on the inspection
Huge was great! I love the text message video diagnostic review by the service technician. Opens up transparency so I can actually see what’s going on.
Always cheerful and personable! Hector has been my mechanic for years I followed him from Phillips!
Great experience as always. Forouz is beyond great and helpful and made the experience fast, easy and great
Smoothness My experience was smooth, friendly and painless. Staff was great and very helpful. Knowledgeable
On our first visit, we were greeted by Forouz shortly after our arrival. We were shown the cars of interest and given space to check out the cars, and Ann questions. We did not feel pressured and were welcomed to come back at our convenience. On our second visit Forouz remembered our names and allowed us to take a test drive. Again, we were welcomed and did not feel pressured. When we decided to make the purchase we were able to complete most of the paperwork in the comfort of our home. We were presented with options, and the process ... Read More DealerRater - May 24, 2026
The people at Capo Mazda are the best! Wouldn't want to go to any other dealership...
Excellent service at the counter and also in the shop Recommend a few things I needed
Friendly Knowledgeable Dependable Generous Caring Trustworthy State-of-the-art I totally trust Cyrena and look forward to seeing her and having her oversee my car’s service
Serena was great she was so accommodating as was before
The service and dealership are always perfect. The best in the area, will not take my car anywhere else.
I think I got a good deal. I'm happy with the car. I do wonder if I could've gotten a better deal though. I'd recommend it. Otto was the goat
Marcin was absolutely incredible! He made everything so quick and easy, and was so kind! He answered all our questions and helped us get the best deal possible!
Prompt,friendly, and fairly priced. In over 50 years of car ownership this is the only service center I’ve gone to without a fear of being taken advantage. Nothing else has even been a “close second”. Cyrena is the most pleasant and fairest service advisor I’ve ever worked with
Great experience at Capo Mazda. Definitely recommend.
Relaxed and attentive I got to eat my wingstop there and got water too, so pretty good overall
Excellent, knowledgeable and friendly sales rep. Elon Fazlollahi was great to deal with. The transaction was smooth and quick. Will recommend Emon and Capistrano Mazda to all my friends and family. CX-50 turbo Meridian is a pleasure to drive and has been getting a lot of compliments. Thank you
Professional and courteous On time. Informative. Kept me in the loop. Did a very good job
I always have a great experience with the dealership when I take my car in or for emergency visits. Everyone is professional and friendly as well as helpful
Overall great experience. Great team overall. Overall great experience. Great team overall. Otto was a lot of help just minor miscommunication was a little disappointing but resolved it and ended up still happy.
Shannon was very informative. She made sure I knew everything about the car before leaving. She was supering welcoming and kind. Definitely deserves a raise ??
Went to get 5,000 mile service. Oil change, and fluids refilled, tires rotated.
Very friendly, knowledgeable, and helpful I would definitely recommend Shannon to anyone, she is vVery friendly, knowledgeable, and helpful and went the extra mile to insure we were taken care of.
Couldn’t be happier with the help from Otto and the rest of the team here. Very understanding and willing to make things work for you. Would recommend!
Capistrano Mazda has a fantastic team, and I want to give a special shoutout to Cyrena (Assistant Service Manager) and Hector (Shop Foreman), a truly dynamic duo. They have been servicing my dad's Mazda 3 since he bought it there brand new in 2008. When he passed away last year and I inherited the car, continuing to bring it to Capistrano Mazda was an easy decision. Knowing it's in such caring and capable hands means a lot. Highly recommend!
Excellent service with Rick and Capistrano Mazda Got my new 2026 red Mazda 3 sport select Great team and very helpful
Shannon helped us through the whole process in an excellent and professional manner. Was very patient with us and very transparent with the whole process
Honest, helpful, not aggressive, clear numbers, good discount. Clear pricing, great employees especially Shannon. No upselling on unwanted features. Good discount below MRSP. Great communication. Honest vibe.
Honest and very competent Went out of their way explaining everything Complete customer satisfaction Award winning service
Otto walked us through choosing the right SUV for me. He was professional and thorough. Otto took time explaining the benefits of the Mazda CX-5. He was patient with all our questions.
Rick and Paul were absolutely fantastic dealing with me and attending all my needs and wants. Even Tom, the GM, came by to ensure everything went well. Highly recommend this dealership!
Very professional and courteous staff. I’ve always expericed an efficient, professional, and positive encounter.
After another Mazda dealership completely let us down, working with Otto at Capistrano Mazda was such a breath of fresh air. From our very first phone call through delivery, Otto was personable, caring, thorough, and communicated every step clearly. Even though we never stepped foot in the dealership, we could immediately tell Capistrano Mazda operates with professionalism and class. Otto even drove several hours to personally deliver our spotless 2025 CPO vehicle, which arrived in absolutely immaculate condition. Honestly, it looked like it had never even been driven, and we absolutely love our new car. It was obvious the car had ... Read More Yelp - May 8, 2026
After another Mazda dealership completely let us down, working with Otto at Capistrano Mazda was such a breath of fresh air. From our very first phone call, Otto was personable, caring, thorough, and communicated every step of the process clearly. He made the entire car-buying experience seamless and stress-free.
Even though we never stepped foot in the dealership, we could immediately tell Capistrano Mazda operates with professionalism and class. Otto even drove several hours to personally deliver our new car, which says a lot about the level of customer service they provide.
We purchased a spotless 2025 CPO vehicle that arrived ... Read More Google - May 8, 2026
Shannon was great to work with. No high pressure antics and super helpful. I've had 2 interactions with the service team. They are super helpful, prompt and happy to help.. I highly recommend Capo Mazda.
Had exactly what we wanted, fair price and quick transaction. We would definitely purchase another car here when the need arises
Great dealership! Service department all good things! My next car will be a Mazda and will be purchased there.
Very professional, courteous and everything was explained in detail. Car was ready when promised
Everyone at the dealership, especially David and Otto were extremely nice, professional and easy to work with.
Hugo and the team are on it they gave great advice and time lines, they were extremely professional the hole time and made my trip to the dealer painless
Hands down best buying experience ever.
Not a big fan of going to dealerships for anything but, Absolutely love this dealership Hugo was such a professional and outstanding service adviser the hole team did an outstanding job and I will 100 percent give the dealer my business 10 out of 10 times
We had a great experience here. After visiting several other dealers, I have to say they really stood out in terms of friendliness, knowledge, and overall process. David was very knowledgeable and patient during our test drive, and Forouz was amazing in going through all the details and working with us to get our deal together.
Auto was very nice. Everything went very smoothly. Everyone was very efficient with our time and theirs. If we ever are getting a car again, we would definitely go back.
I really appreciate your help, Mr. Otto Cedeno, in getting my dream car. This is the 6th car our family has purchased through you, and once again you gave us a great deal at a very good price. Thank you for your support and professionalism!
I really appreciate your help, Mr. Otto Cedeno, in getting my dream car. This is the 6th car our family has purchased through you, and once again you gave us a great deal at a very good price. Thank you for your support and professionalism!
I've worked with Cyrena before and she's always welcoming, very kind, and straightforward with what's going on!
Very good experience - knowledgeable and willing to work with us. Very friendly staff, above and beyond. David did an excellent job explaining the features of our vehicle, it was clear he is very knowledgeable. Forouz was equally amazing in helping us finish up all the details and work out our deal! This was by far the best Mazda dealership experience we have had.
Shannon was very helpful as soon as my boyfriend and I stepped into the lot, she was very nice and very outgoing. She was very knowledgeable, she answered all of my questions and was able to get me out the door with everything i was looking for. Thank you so much Shannon! We deserve more people like you!
We have been buying and servicing our cars from the Capo Family of Dealerships for over 15 years. They are the Absolute Best! Friendly, courteous and always attentive. Thank you Capo!
Quick, easy, and done with care! Otto at Capistrano Mazda made the entire process seamless Highly recommend!
The customer service is incredible. It’s fast, accommodating and the facility is nice. It’s makes getting services easy and enjoyable.
Cyrena is so helpful and goes above and beyond every time. It’s a joy to work with her.
I've never had any issues. Cienna is great! I was in California from Arizona and need an oil change before heading home. Cienna was able to get me in before I came home. No issues with service.
Forouz and Rick were extremely helpful! No pushy gimmicks and easy to work with. Would recommend to anyone in the market for a Mazda.
My experience is always phenomenal. Always the best service provided. Hugo is very personable, easy to talk to, kind, professional and very knowledgeable. The young man who works the Loaner vehicle desk always provides the best service as well. He is always super helpful, professional, and easy to talk to. The entire service department is amazing.
Best Mazda dealership in Orange County, wouldn't take my car for service anywhere but here.
I can’t say enough off how great Otto was in helping me with the purchase of my Mazda CX 50 . Best customer service experience. Otto is very knowledgeable of Mazda cars and very patient. I love my new Mazda CX50 and would recommend Otto at Capistrano Mazda o everyone .Thank you. .
I bought my CX90 from Capistrano Mazda and it’s been great there, they just don’t sell you a car and then forget about you. Cyrena in service alway calls me and reminds me of my scheduled service date, they even offer you a loaner car while waiting. Great dealership, fast and reliable, when I trade in my CX90 for another one, it will be there.
Very nice peeps! Technician sent me a video of what he was doing. The day I picked up my car they happen to give free ice cream so that mde mee feel a bit better as I wasn't expecting car problems.
Excellent Service. Concierge vehicle provided. Service completed quickly. Quick responses to questions during the entire process! Love my Mazda!
Great people… Skilled Service Technicians..
Hugo and Cyrena are great. Not sure who the other guy at the front is but he wasn’t as helpful as those two.
Great service, communication and support.
Very easy and efficient experience Knowledgeable people, very efficient to work with, easy to get my deal done. Everything happened in a very timely manner. I'm happy with my sales person and the dealership.
They took care of me after having another problem with my car. Aj is totally the best! Very caring and goes above and beyond to satisfy customers. He definitely deserves a raise...